A few things you may be wondering.

Ember Service Pro helps you manage customer inquiries, conversations, appointments, and follow-up in one connected system. We set up your selected tools and automations around how your business works, and show your team how to use them.

Your proposal defines the setup: selected tools, business information, booking rules, messages, connections, and workflow handoffs. Ongoing support and optional services are agreed separately.

We handle the technical setup and explain how your team will use it. You do not need to write code or connect the systems yourself.

With missed-call text-back configured, an unanswered call can trigger an automated message that invites the caller to reply. Your team can then continue the conversation.

Yes. Customers can book into your calendar based on available times. Confirmation and reminder messages can be configured around your appointment process.

No. It handles repeatable communication and helps capture the details. Your team still handles the conversations, decisions, and work that need a person.

In 30 minutes, we talk through how your business handles inquiries, bookings, and follow-up, show you relevant tools, and discuss which improvements are worth exploring.

The tools are one part of the service. We build and connect your selected systems around your business, explain them to your team, and agree the implementation and ongoing support in your proposal.

With an AI receptionist or chat employee configured, customers can receive answers to approved questions and share the details your team needs outside business hours. Responses and handoffs are set around your business.

Review requests can be sent after service, with a direct link for customers to share their experience. Timing and follow-up are configured around your process; customers decide whether to leave a review.

It can fit businesses that depend on inquiries, appointments, and repeat customers, including trades, beauty and wellness, professional services, and local teams. We start with your actual needs.

We start with your existing services, customer questions, booking process, and team. We identify the gaps together and build the agreed improvements around how you work.

We handle the agreed technical setup. Your input on your services, booking rules, customer questions, and handoffs helps us build a system your team can use.