Do you offer local SEO?
Yes. We can review your website’s service pages, service-area information and eligible Google Business Profile. The work helps people find and understand your business. Scope and reporting are agreed before work begins; rankings and lead volume are not guaranteed. Explore this service.
Do you manage Meta ads?
Yes. We can plan campaigns, create agreed ads and connect them to an inquiry form or conversation. We review the offer, audience, budget, follow-up and measurement together. Ad spend is separate from agreed management fees, and a click is not a qualified lead or sale. Explore this service.
Can you build or improve my website?
We can review your existing website or scope a new one. Services, useful content and a clear inquiry or booking path guide the work. Forms can collect the details your team needs. We confirm integrations and any design changes with you before release. Explore this service.
What is the difference between a voice agent and website chat?
A voice agent handles approved phone conversations; website chat supports visitors through written messages. Each uses your business information and agreed rules. Human handoffs, exceptions and pause controls need to be configured and tested. Using one does not require choosing every other service. Explore this service.
What business automations can you set up?
Examples include missed-call text-back, inquiry routing, quote follow-up, appointment reminders, rebooking and past-customer check-ins. The right sequence depends on your process and connected records. Replies, cancellations and opt-outs should change or stop follow-up. Messages use appropriate consent and sending rules. Explore this service.
What does reputation management include?
We can organize honest review requests after completed work and help your team monitor and respond to feedback. We do not buy reviews, filter invitations by expected rating or promise to remove negative feedback. Your proposal confirms the exact tools and ongoing support. Explore this service.
What is Ember Service Pro?
Ember Service Pro offers local SEO, Meta ads, websites, AI voice and chat agents, Google reviews and business automation. We connect marketing, customer inquiries, conversations, appointments and follow-up around your business. We set up your selected tools and automations around how your business works, and show your team how to use them.
What do you set up for my business?
Your proposal defines the setup: selected tools, business information, booking rules, messages, connections, and workflow handoffs. Ongoing support and optional services are agreed separately.
Do I need tech skills?
We handle the technical setup and explain how your team will use it. You do not need to write code or connect the systems yourself.
What happens when I miss a call?
With missed-call text-back configured, an unanswered call can trigger an automated message that invites the caller to reply. Your team can then continue the conversation.
Can it help with booking appointments?
Yes. Customers can book into your calendar based on available times. Confirmation and reminder messages can be configured around your appointment process.
Does this replace me talking to customers?
No. It handles repeatable communication and helps capture the details. Your team still handles the conversations, decisions, and work that need a person.
What happens on the demo call?
In 30 minutes, we talk through how your business handles inquiries, bookings, and follow-up, show you relevant tools, and discuss which improvements are worth exploring.